The shipping costs and delivery times* for purchases made on OVS.it depend on the chosen delivery method. Standard Shipping: cost €4.95, free for orders over €50. Delivery in 3-5 working days; Click&Collect: buy online and pick up your order for free at one of the OVS stores in 5-7 working days. Cash on Delivery: cost €7.90 for orders below €50; €2.95 for orders over €50. Delivery in 3-5 working days.

* The indicated delivery times are average and may vary during certain periods of the year or in case of a significant increase in online orders (such as Black Friday).

The Poste Italiane courier will make a new delivery attempt on the next available working day.

If your shipment is in storage and you wish a new delivery attempt, you can contact our Customer Care and provide a correct or an alternative shipping address. Please remember also to provide you order number. The Customer Care will contact the courier in order to release the shipment.

It is not possible to modify the shipping address of an order. Please contact our Customer Care, providing the order number and the correct shipping address. We will contact the courier and verify if it is possible to deliver your order to the new address you provided.

Some OVS stores are enabled for the delivery of online orders. To receive an order in-store, select the "Click&Collect" option during checkout and check if your preferred OVS store offers this service. When your order arrives at the store, you will be notified via email. To pick up your order, remember to bring the shipment confirmation email with you to the store.

On OVS.IT, you can buy online and pick up your order for free at one of the participating OVS stores. Your purchases will be delivered within 5-7 working days.

No, shipments for purchases made on OVS.it are only available within Italy. For deliveries to other European countries, please visit our international website https://www.ovsfashion.com.